One year, 700 facilities.
Pizza Hut is an American restaurant chain and international franchise known for its Italian-American cuisine. It was founded in 1958 as a single restaurant in Wichita, Kansas. Today, it is a subsidiary of Yum! Brands, Inc., one of the world’s largest restaurant companies. Its 16,000 restaurants around the world serve up a menu of pizza, pasta, side dishes, and desserts.
Pizza Hut is continuously working to rebrand locations to keep their look modern and inviting and, ultimately, to increase sales and profitability. Those rebranding efforts lead to a need for retrofitting and remodeling thousands of stores throughout the country with a wide variety of lighting and other facility-related materials.
The effort is made even more complex by the fact that Pizza Hut uses several different restaurant formats: family style dine-in, storefront delivery, and carry-out. The project ramped up with approximately 700 retrofits taking place nationwide over a one-year period.
The Accuserv Solution:
Accuserv is playing a big role in this project, assisting with design, sourcing, procurement, warehousing, distribution, and project management of a multitude of facility-related materials.
Timelines are tight, since the program is geared for remodels, so Accuserv has warehoused hundreds of unique product SKU's. Its 150,000 square feet of warehouse space are perfect for storing, consolidating, and distributing products to the restaurants. Shipping to locations across the county could have been extremely expensive for Pizza Hut, but Accuserv's consolidated deliveries have assisted in minimizing freight cost and ensuring on-time deliveries with reduced incidents of inventory damage. With so many restaurant locations and a vast array of products involved, accurate and up-to-date reporting is a must. Accuserv's technology platform plays a critical role in showing order confirmations, tracking information, and delivery confirmation. Detailed customer reports allow restaurants to keep retrofits and new restaurant builds on schedule by keeping tabs on inventory levels, change orders, and demand forecasts. Transparency and service throughout the program are critical, so Accuserv's in-house project management group works daily with franchisees, their buying co-op, contractors, subcontractors, and carriers to ensure each project is managed to satisfaction by the restaurant owners. In addition, employees from our Dallas office visit Pizza Hut’s offices weekly to ensure the project’s success.
Going forward, facility maintenance will be important for Pizza Hut as their updated facilities continue to operate. A database of products provided and their warranties will save time and money for owners, who will quickly be able to reference warranty details and avoid paying for any covered repairs. Accuserv's database will also ensure they receive discounted price points and have access to like materials when they products they've been using are out of warranty.
Accuserv has been a partner of Pizza Hut since 1998 and has assisted with the management of their supply chain as it relates to facility related materials for new stores and remodels. This latest project is a prime example of the endless solutions Accuserv can provide its customers. Contact us if you need assistance with your remodels, new construction, or program needs.
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